Guardian Protection (“Guardian”) is pleased to announce the acquisition of 8,300 commercial accounts from Monitronics International, Inc. known residentially as Brinks Home™. The acquisition also includes an additional 4,300 residential alarm accounts.
The accounts are located principally in the Guardian existing footprint with concentrations in Pennsylvania, West Virginia, and Ohio. Guardian will add three new branch locations as a result, in Lancaster, Pennsylvania; Morgantown, West Virginia; and Williamsport, Pennsylvania.
As part of the acquisition Guardian will welcome nearly 60 new commercial employees including experienced field technicians, commercial sales representatives, and support team members. Efforts are already underway to communicate with the new customers and to begin transitioning all aspects of the business to Guardian.
This marks Guardian’s fourth acquisition since 2021 and is the largest in terms of commercial accounts acquired. We are deeply committed to the growth and expansion of our customer base in the large commercial, multi-site chain, and small business sectors, said Guardian President Bryan Cipoletti. We have a long, stable history of successfully providing security solutions to these types of customers. Our experience, people expertise, and infrastructure are well-positioned to accommodate growth and become a more dominant player in the commercial marketplace, he added.
Guardian Protection is acquiring Vortex Security, which is located in Florida. The announcement, shown below, was made on Nov. 1 to Guardian employees by Guardian President Bryan Cipoletti.
Hi Everyone,
I’m excited to announce that yesterday we completed the acquisition of Vortex Security. Vortex has approximately 5,000 residential and commercial customers, principally in the Jupiter (just north of West Palm Beach) and Tampa areas.
In addition, we are hiring eight field technicians and six salespersons from Vortex. Two of the salespersons will be joining the commercial sales team helping us to accelerate the growth of our commercial business in that area. The remaining salespeople will support our residential efforts, while the technicians will integrate with our field operations team.
This acquisition helps us gain further density in an important market for us - central Florida. With the added customers and employees, we can be more efficient in our operations and better leverage our presence to generate brand awareness and customer growth in the region.
Efforts are already underway to communicate with customers and begin transitioning all operations - including sales, service, monitoring, and brand - to Guardian. While Vortex has been in business since 2013, we do plan to sunset the Vortex brand, and fully change it to Guardian Protection.
Thank you to the teams who are already engaged in the onboarding of Vortex employees and operational conversion. We are thrilled to welcome Vortex customers and employees to Guardian and look forward to a smooth transition over the coming weeks.
Bryan
Each one of us has undoubtedly felt the impact of cancer among our friends, our family, and possibly even ourselves. From the first inkling that something may be wrong, to most hopefully hearing the word “remission”, the journey can often feel long, scary, and lonely. The team at Armstrong Comfort Solutions wants you to know that you and your loved ones are not alone in the fight. We support the journey that is made through all cancers, and during the month of October, specifically breast cancer as we come together to support Breast Cancer Awareness Month. Our HVAC technicians and plumbers will be wearing pink shoe covers this month in honor of those who's lives have been impacted by this disease.
1 in 8 women in the United States will be diagnosed with breast cancer in her lifetime. In 2024, an estimated 310,720 women and 2,800 men will be diagnosed with invasive breast cancer. Advances in early detection and treatment puts the relative 5-year survival rate at 99% when caught in the earliest, localized stages. Today, there are over 4 million breast cancer survivors in the United States. View the facts at NationalBreastCancer.org.
If you wish to donate to this cause, please consider the following organizations.
By Ryan G Sexton
Manager - Community Marketing and Programming
In a heartfelt gesture of community support and patriotism, Armstrong has partnered with the town of Rising Sun to sponsor a unique and meaningful project: a series of banners honoring local veterans. These banners, now proudly displayed on lamp posts throughout the town, feature the photos and names of veterans who live in the community, paying tribute to their service and sacrifice.
Armstrong’s sponsorship has made it possible for the town to bring this project to life, covering the costs of producing and installing the banners. By funding this initiative, Armstrong has helped transform the town into a visual celebration of those who have served in the military, creating a powerful and moving display that honors veterans from all walks of life.
Armstrong’s involvement started after I discovered that families were responsible for paying for the banners to honor their loved ones. My grandfather, a veteran himself, has one of these banners, and knowing that this financial responsibility could be challenging for some families, I thought it would be a wonderful opportunity for Armstrong to step in. By supporting this cause, we could make sure that every veteran was recognized, regardless of their family’s financial situation, while also giving back to the community.
The banners have become a point of pride for the residents of Rising Sun in the past years, drawing attention to the town’s rich history and the individuals who have protected the freedoms cherished by the community. The display also serves as a reminder of the deep connection between local businesses and the people they serve, with Armstrong’s contribution standing as a testament to the company’s commitment to supporting veterans and the town itself.
This project has not only beautified the streets of Rising Sun but also deepened the sense of community and respect for those who have given so much. Armstrong’s sponsorship is a shining example of how businesses can give back, making a lasting impact through support and recognition of local heroes.
Armstrong took the #1 spot in Cablefax Magazine's 2024 Special Recognition Awards for Customer Satisfaction
Customer satisfaction is at the heart of everything operators do, inspiring network upgrades, launching innovative digital toolkits and more. Each provider has developed its own strategy on how best to attract and retain customers with a focus on reliability, speeds and top-notch service, but which are gaining the most traction? CTAM partnered with HarrisX to gain a comprehensive understanding of the state of customer experience and improvements in the segment across the broadband landscape. — Cablefax Magazine
Read More