The Certification Enables Improved Public Safety Outcomes and Enhances Alarm System Effectiveness

Guardian Protection is proud to announce that its 24-hour monitoring centers have attained ANSI/TMA AVS-01 (“AVS-01”) certification, a standard introduced in 2023 and currently held by fewer than 10 security monitoring centers in the U.S.

AVS-01 is a standardized scoring metric used to report unauthorized human activity - such as a burglary detected by an alarm system - to an emergency response agency. The scoring provides greater situational awareness to first responders and can be impactful in allocating resources - both critical elements of an effective emergency response.

Becoming AVS-01 certified reinforces our core belief that effective communication with Emergency Communication Centers (ECCs) is vital to the service we provide our customers. It not only strengthens our relationship with them, but also with first responders, bringing an even greater sense of confidence to those who rely on us to provide best in class monitoring services, said Guardian Protection Director Monitoring Operations Matt Majocka.

Guardian's monitoring centers will use AVS-01 scoring to report an alarm event as being in one of five categories, helping to facilitate the best type of response by authorities. The category will be communicated to the appropriate ECC, such as a 911 center, in the following way:

• Alarm Level 0 – No Call for Service
• Alarm Level 1 – Call for Service with limited to no additional information
• Alarm Level 2 – Call for Service with confirmed or "highly probable" human presence with unknown intent
• Alarm Level 3 – Call for Service with confirmed threat to property
• Alarm Level 4 – Call for Service with confirmed threat to life

According to The Monitoring Association, adopting the AVS01 standard can improve public safety outcomes and significantly enhance a security monitoring center’s alarm response processes.

Our trained monitoring center protection specialists have always provided necessary critical information to ECCs, so the addition of the AVS-01 certification will be transparent to our customers, but it has greatly helped to place a framework on the delivery of that information, said Majocka.

The AVS-01 standard was developed through a collaboration by The Monitoring Association (TMA), and a standards committee of more than 60 participants representing law enforcement, public safety, and professionals from the security industry. It was launched in 2023 after receiving accreditation from the American National Standards Institute (ANSI) with training being developed in 2024.

Guardian began preparation to integrate the standard into its operations in Spring 2025, building-out the protocol within its monitoring software, training every member on its monitoring center team, requiring demonstrated proficiency, and instituting quality assurance (QA) practices, both internally and by an independent QA team. Guardian worked to expand its existing U.L. certification to include AVS-01 certification and received U.L. AVS-01 certification approval in October.

Guardian also holds the prestigious Five Diamond accreditation from The Monitoring Association and has twice been nationally recognized as Monitoring Center of the Year.

The new service will be named "Proactive Video Surveillance"

Guardian Protection ("Guardian"), a premier provider of commercial smart security, video, access control, and fire alarms proudly announces the launch of Proactive Video Surveillance, its latest investment in advanced commercial security services. This innovative offering combines intelligent video analytics, AI-powered deterrence, and live remote video monitoring by trained security specialists in Guardian’s UL-certified, Five Diamond-accredited monitoring centers — helping businesses detect, deter, and prevent incidents before they escalate.

Proactive Video Surveillance is now available to Guardian’s commercial customers, including national chains, multi-site enterprises, and large commercial facilities. Guardian will officially unveil the service at the NRF PROTECT retail loss prevention conference on June 23 in San Antonio, Texas. Video demos will be available along with the chance for retailers to schedule follow-up consultations.

Proactive Video Surveillance represents a significant advancement in Guardian’s broader video strategy — a cultural and technological shift to expand video-enabled protection for businesses and institutions.

Video is becoming the new standard in intrusion protection and awareness, with the potential to significantly enhance security for our clients while reducing their costs, said Bryan Cipoletti, president of Guardian Protection. We’ve been investing in new platforms, expanding our monitoring capabilities, and preparing our teams to deliver this enhanced service.

Proactive Video Surveillance actively monitors camera feeds using smart analytics and AI to detect suspicious behavior in real time. If a threat is identified, Guardian’s highly trained monitoring professionals can intervene immediately — issuing live audio warnings to intruders and alerting law enforcement or business owners as needed.

Every day, our award-winning monitoring centers prove their skill and dedication in protecting customers, said Kevin Santelli, Vice President of Business Sales. Being able to further leverage our people and technology to help stop crime before it happens is transformative for Guardian and the companies we work so hard to protect.

Key benefits of Proactive Video Surveillance include:

• Crime Deterrence: Intelligent detection and immediate intervention help prevent incidents before damage occurs.
• Cost Reduction: Reduces or replaces costly on-site guard services with effective remote security operations.
• Improved Safety: Adds an active layer of protection for people, property, and assets, 24/7.
• Situational Awareness: Provides incident insights and actionable video clips for informed decision-making.
• Scalable Protection: Flexible solutions for businesses of all sizes and across multiple industries.

Guardian Protection (“Guardian”) is pleased to announce the acquisition of 8,300 commercial accounts from Monitronics International, Inc. known residentially as Brinks Home™. The acquisition also includes an additional 4,300 residential alarm accounts.

The accounts are located principally in the Guardian existing footprint with concentrations in Pennsylvania, West Virginia, and Ohio. Guardian will add three new branch locations as a result, in Lancaster, Pennsylvania; Morgantown, West Virginia; and Williamsport, Pennsylvania.

As part of the acquisition Guardian will welcome nearly 60 new commercial employees including experienced field technicians, commercial sales representatives, and support team members. Efforts are already underway to communicate with the new customers and to begin transitioning all aspects of the business to Guardian.

This marks Guardian’s fourth acquisition since 2021 and is the largest in terms of commercial accounts acquired. We are deeply committed to the growth and expansion of our customer base in the large commercial, multi-site chain, and small business sectors, said Guardian President Bryan Cipoletti. We have a long, stable history of successfully providing security solutions to these types of customers. Our experience, people expertise, and infrastructure are well-positioned to accommodate growth and become a more dominant player in the commercial marketplace, he added.